What will remain open and available at CSN?
While our campuses and learning centers are closed, we are offering remote services.
View the Full List of Essential Services.
How long will this last?
Initially, NSHE directed that all non-essential employees and operations at all system institutions shall close for at least 30 days. On March 25, NSHE Chancellor Thom Reilly instructed all system institutions to extend remote instruction through the end of the spring semester. As of April 1, the chancellor stated that CSN will remain in a remote learning environment until June 30. This means all courses will continue as is for the rest of the current semester, and all courses offered during the summer will be remote only.
I am work study student on paid administrative leave. Will I be paid through the end of the semester if we don’t come back to campus?
Yes, federal work study students not performing work can enter their averaged hours using the paid administrative leave COVID-19 action code until last day of the spring semester. At that time, unless productive work is being performed, no time should be entered for pay
If I have to withdraw due to a diagnosis of COVID-19, what do I do?
Please contact the financial aid office to submit any paperwork the institution may need you to file. Visit us online at https://www.csn.edu/financial-aid for contact information.
Will I be allowed to get a refund now that most courses have gone remote?
As of now, the same rules and policies apply to refunds that have always applied. Refer to our admissions page section on refunds for the tuition refund policy and appeals process. You can also view an online list of all remote services for their contact information.
What can I do about my Spring grades if I was unable to do my best work?
The Nevada System of Higher Education Board of Regents (NSHE) has extended the policy on Satisfactory/Unsatisfactory grading for the Spring 2021 semester. Students may request the Office of the Registrar change their final letter grade to a Satisfactory/Unsatisfactory grade once the letter grade(s) have been officially posted in MyCSN for the Spring 2021 semester.
Because this change may cause unintended consequences (academic preparedness, financial aid, etc.), students are advised to consult with a counselor to discuss the benefits and/or consequences of changing from a traditional letter grade to a satisfactory/unsatisfactory grade. It is important to know that S/U grades may not apply toward certain degree programs. Classes that require specific letter grades (e.g. C or higher) may not accept an S grade as meeting the prerequisite. Changing to S/U may also affect financial aid, athletics eligibility, Veteran’s benefits, and more, which is why it is important to contact an Academic Counselor and review your individual situation.
For Spring 2021 classes, S/U Grade Change Request form will be available online and accepted Monday, May 17, 2021 through Thursday, May 27, 2021 by 11:59pm. Once a request is made to change to S/U grading and approved, the grading option is final. Students may not request to change back to a traditional letter grade for any class.
Our Academic Counselors are ready to assist you. If you have any questions about this policy, please contact an Academic Counselor.
Will the deadline for withdrawing be extended?
The deadline to drop a class has passed for all session of the spring semester. If you have questions about your options going forward, please schedule an appointment with an academic advisor.
Can I request college transcripts and enroll in summer and fall classes if I have an outstanding balance?
Yes. The NSHE board of regents voted on April 7 to allow delinquent student accounts to be suspended through September 30. You can register for classes and receive college transcripts during spring, summer and fall semesters.
I don’t have a computer at home and I rely on the computer lab and libraries to get my classwork done. How can I take my courses online?
Students can access their courses on their smart phones via the Canvas application. Make sure to inform your instructor of your technology needs so we can see if there is a solution for your specific situation. Some service providers are offering free or reduced internet services. You can also visit the Tech for Going Remote and the Free Tools and Resources pages for more information form the Office of Technology services. They have also posted a FAQ page.
I was relying on going into the library to use or access my textbook. How do I access my textbook now?
CSN Libraries in committed to providing all services remotely, including access to textbooks in our reserves collection. You can Ask a Librarian if you need assistance with this. Please note that CSN Libraries do not own all textbooks, so this will be limited to our current reserves collection, and we can only provide a limited percentage of the book due to copyright.
Where can I access tutorials for Canvas?
You can find them on the Canvas website.
Where should I go for technical support?
Please call the CSN Helpdesk at 702-651-4357.
Will graduation be canceled?
Our Spring Commencement Ceremony is postponed at this point. CSN’s Class of 2020—like its peers at other NSHE institutions—has expressed a majority desire for an in-person commencement rather than a virtual one. As such, commencement will be scheduled for a future date.
Will we be finishing the semester in a remote environment?
Yes, the decision has been made to finish all spring classes remotely.
Will there be a delay in completion of the semester?
We anticipate that the semester will complete on time in the current remote instructional mode.
Will summer enrollment continue?
Registration continues for the summer semester. You can search available summer courses online.
I am dually enrolled in high school and college classes; how does this affect me?
CCSD has closed their campuses as well. This makes it impossible to offer the dual enrollment classes that are not already offered online. Please reach out to your respective high school dual credit program for more information.
I have an internship art CSN, how will I meet my hour requirements?
Please check with the academic department and instructor overseeing your internship. Some internships were affected by the shutdown of all but essential services. Some internships in the community are continuing, albeit in a limited format.
What can I do if I don’t have internet access at home?
Some service providers are offering free or reduced internet services. Visit the Tech for Going Remote and the Free Tools and Resources pages for more information form the Office of Technology services. They have also posted a FAQ page.
I am renting textbooks via the CSN bookstore. Is the return deadline changing?
The return deadline has not changed despite campus locations being closed. Books can be shipped back for free. Sign into your rental account (choose your store link below) and print out a free shipping return label to return books to the location they were originally rented from. If you need support with your rental return, please contact Brian Cummings or Karin Coelho.
Can I sell my textbook online?
Yes, through ValoreBooks, CSN’s online textbook return partner. Visit ValoreBooks online and follow the three easy steps below to complete the textbook buyback.
- Step 1: Find your ISBN to get started
- Step 2: Enter your information and send in your book(s) within 14 days of receiving your sellback quote
- Step 3: Score FREE shipping and receive payment via check or PayPal
How do I obtain summer course materials?
Summer books and materials can be rented or purchased through your campus bookstore website. Order your textbooks for summer classes today! Select your campus bookstore link below, choose the semester from the dropdown menu, and proceed to enter your course information.
***Free Shipping on All Orders – From now until the spring semester, the CSN bookstores are currently offering free shipping for all items purchased online regardless of the amount of the purchase.
If you need help finding your book, please contact Brian Cummings or Karin Coelho.
Will payment plans be offered for the summer semester?
Yes, we have updated our new payment plan option for summer students to lower the threshold to qualify. Now, instead of a minimum six credits, students who are taking as few as three credits can qualify for the payment plan. The first payment for this summer’s classes will be due May 11, and the second June 11. If you need further assistance, we encourage you to reach out to the Cashier’s Office.
Will Smarthinking Online 24X7 Tutoring still be available?
Yes, and the Centers for Academic Success has also trained our local tutors for the SmartThinking platform.